Effective / version: 2026-04-01
LEVRG Corp.
Effective date: April 1, 2026
This Privacy Policy describes how LEVRG Corp. (“LEVRG,” “we,” “us,” or “our”) collects, uses, and shares information in connection with the LEVRG platform and related websites and services (the “Service”). It applies to visitors to our sites and to users of the Service (for example, dealership managers and sales professionals) when acting on behalf of a business customer.
LEVRG processes information primarily on behalf of business customers and their authorized users.
If you do not agree with this policy, please do not use the Service.
1. Who we are
LEVRG Corp., a Delaware corporation, is the business responsible for this Service.
Mailing address: 3101 W Drexel Ave Unit 217, Franklin, WI 53132, United States
Contact: support@levrg.ai
2. Information we collect
We may collect:
- Account and profile data: name, email address, username, role, organization and store identifiers, and similar account details.
- Service and deal-related data: information entered or generated in the course of using the Service, such as deal context, objections, negotiation notes, coaching inputs and outputs, post-deal feedback (workflow-gated as implemented in the Service, except as the Service may permit limited deferral), deal outcomes, rep-submitted feedback, and performance-related metrics tied to authorized use of the Service, used as described in How we use information below.
- Usage and device data: log data, approximate location derived from IP, browser or app type, timestamps, pages or features used, diagnostics, and similar technical information.
- Analytics data: product analytics events that help us understand feature usage and reliability (collected through our analytics tools).
- Payment-related data: billing contact details and payment status; payment card data is typically collected directly by our payment processor (for example, a third-party payment processor), not stored on LEVRG servers.
- Communications: messages you send us (for example, support requests) and related correspondence.
- Information from integrations: if Customer connects third-party systems (for example, a CRM), we may receive information those systems make available according to Customer’s configuration and the third party’s terms.
3. How we collect information
We collect information: (a) directly from you or Customer’s administrators; (b) automatically when you use the Service; and (c) from third-party integrations Customer enables.
4. How we use information
We use information to:
- Provide, operate, maintain, and secure the Service;
- Authenticate users and manage accounts, seats, and permissions;
- Generate AI-assisted outputs and analytics for authorized users;
- Use post-deal feedback and deal outcome information submitted through the Service in connection with coaching outputs, talk tracks, tactic surfacing, analytics, and related product functionality (without guaranteeing any particular result);
- Troubleshoot, debug, and improve performance and user experience;
- Analyze usage trends at an aggregate level;
- Communicate about the Service, including service-related notices;
- Comply with law, enforce our terms, and protect rights and safety;
- Send marketing communications where permitted and with appropriate consent or opt-out, when applicable.
5. AI processing
To provide certain features, we may send portions of your inputs to third-party AI providers (for example, large language model providers). Those providers process inputs to return outputs to the Service. LEVRG does not provide information or content submitted through the Service to third-party AI providers for the purpose of training general-purpose models for third parties. That limitation does not restrict our processing of information—including by LEVRG—to operate, support, personalize, or improve the Service for our customers. LEVRG does not sell your personal information to AI providers. We implement reasonable safeguards designed to protect information processed through the Service, consistent with the nature of cloud-based AI services.
6. Aggregated and de-identified data
We may derive aggregated or de-identified data that does not reasonably identify Customer or any individual. We may use such data for analytics, product development, research, and commercial offerings (including regional or industry-level insights), in accordance with applicable law.
7. How we share information
We may share information with:
- Service providers and processors who perform services on our behalf, such as:
- Website and application hosting (for example, edge and serverless hosting providers);
- Cloud application hosting (for example, container or application platforms);
- Database, authentication, and backend infrastructure providers;
- Email and communications delivery providers;
- Product analytics providers;
- Error monitoring and logging providers;
- Payment processing providers;
- AI inference providers; and other vendors we engage to operate the business. We may change or add vendors over time.
- Professional advisors (lawyers, accountants) under confidentiality obligations.
- Authorities when required by law or to protect rights, safety, and integrity.
- Corporate transactions such as a merger, acquisition, or financing, subject to appropriate protections.
We do not sell your personal information for money. We do not share personal or dealer-identifying information with competitors for their independent commercial use. We may share data with processors as described above to operate the Service.
8. Retention
We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data, technical backups, and legitimate business needs (including the possibility of subscription lapse and later reactivation as described in Customer communications or account settings). We may delete or anonymize information when it is no longer needed, subject to legal holds and backup cycles. We may retain and use aggregated or de-identified data indefinitely.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information appropriate to the sensitivity of the Service. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your rights and choices
Depending on your location and role, you may have the right to:
- Access or receive a copy of certain personal information;
- Correct inaccurate information;
- Request deletion of certain information, subject to legal exceptions;
- Object to or restrict certain processing;
- Opt out of certain communications;
- Withdraw consent where processing is consent-based.
To exercise rights, contact support@levrg.ai. We may need to verify your request. If you are an end user of a business Customer, we may route requests through that Customer’s administrator where appropriate.
11. U.S. state privacy notices
If you are a resident of a U.S. state with a consumer privacy law, you may have additional rights regarding personal information. We describe our practices in this Policy. To exercise applicable rights, contact us at the email above. We do not use personal information for cross-context behavioral advertising as a core part of the Service; if that changes, we will update this Policy.
12. Children
The Service is not directed to children under thirteen (13), and we do not knowingly collect personal information from children under thirteen. The Service is intended for business users who are adults.
13. International users
LEVRG is based in the United States. If you access the Service from other countries, you understand that information may be processed in the United States and other locations where we or our service providers operate.
14. Changes to this Policy
We may update this Policy from time to time. We will post the updated Policy with a new effective date and, where appropriate, provide additional notice. Your continued use of the Service after the effective date may be subject to the updated Policy.
15. Third-party links
The Service may contain links to third-party sites. We are not responsible for their privacy practices.